How Ocean and Air Logistics Helps Consumers Avoid Delays and Customs Issues in the UK, USA, and Nigeria

Shipping across borders can be stressful, especially when unexpected delays or customs issues arise. From incorrect documentation to ever-changing import/export rules, it’s easy for even the most prepared shipper to get caught off guard.

At Ocean and Air Logistics, we specialize in making international shipping smoother, faster, and stress-free. With deep expertise in the UK, USA, and Nigerian customs systems, our team ensures that your goods move efficiently from origin to destination, without unnecessary setbacks.

In this article, you’ll learn the common causes of shipping delays and how Ocean and Air helps you avoid them every step of the way.

1. Common Causes of Customs Delays in 2025

Delays often stem from:

  • Incomplete or incorrect documentation
  • Misclassified goods or tariff code errors
  • Outstanding duties and taxes
  • Inadequate labeling or packaging
  • Increased scrutiny of restricted or high-value items

These delays can lead to penalties, hold-ups, or even shipment confiscation.

Ocean and Air’s proactive approach minimizes these risks before your goods ever leave the warehouse.

2. Pre-Shipment Documentation Review

We take documentation seriously. Before any shipment is dispatched, our team:

  • Reviews and validates commercial invoices and packing lists
  • Verifies Harmonized System (HS) codes
  • Confirms product descriptions match customs declarations
  • Assists in generating any licenses or certificates required

This thorough process ensures your goods clear customs without error or delay.

3. Expertise Across Three Customs Jurisdictions

Each country has its own customs procedures, and Ocean and Air is well-versed in all three:

Nigeria

  • Import Duty and VAT assessments
  • Pre-Arrival Assessment Reports (PAAR)
  • NAFDAC and SONCAP clearance for regulated goods

UK

  • Import declarations using the UK’s Customs Declaration Service (CDS)
  • Post-Brexit compliance and rules of origin checks

USA

  • CBP regulations, including Automated Commercial Environment (ACE)
  • Section 321 low-value exemptions
  • FDA and FCC compliance (when applicable)

Our agents are trained to navigate these systems efficiently, reducing risks of non-compliance.

4. Real-Time Tracking and Customs Status Updates

Transparency is key. We provide:

  • Real-time tracking for all shipments
  • Alerts for customs milestones and clearance statuses
  • Instant notifications of any issues for quick resolution

This way, you’re never caught off guard.

5. Payment of Duties and Taxes Made Simple

Surprise fees at customs are a common pain point.

Ocean and Air Logistics helps you:

  • Estimate duties/taxes before shipping
  • Choose between DDP (Delivered Duty Paid) or DAP (Delivered at Place)
  • Pre-pay fees to avoid border delays

We ensure you know exactly what to expect—no hidden costs.

6. Handling Restricted or Special Category Goods

Some shipments require extra steps:

  • Pharmaceuticals
  • Food and beverages
  • Electronics with lithium batteries
  • High-value or sensitive goods

Our team advises you in advance and secures all necessary licenses or approvals before departure.

7. Proactive Communication and Customer Support

When delays happen, how it’s handled makes all the difference.

Ocean and Air provides:

  • Dedicated support staff for customs-related queries
  • Communication with port/customs officers on your behalf
  • Escalation plans to resolve issues quickly

You get more than just shipping, we act as your customs advocate.

8. Import and Export Consulting Services

If you’re new to international trade, we offer:

  • One-on-one consulting for customs requirements
  • Advice on shipping strategy and cost optimization
  • Regular updates on changes to import/export regulations

This helps you stay compliant and competitive.

9. Seamless Integration with Warehousing and Fulfillment

If your goods are stored in our UK, US, or Nigerian facilities, we:

  • Prepare them according to destination regulations
  • Package and label to customs specifications
  • Generate export documents directly from our system

This drastically reduces time-to-clear once your items reach port.

Trust Ocean and Air to Keep Your Shipments Moving

Customs doesn’t have to be a barrier. With the right logistics partner, you can ship confidently and consistently across borders.

At Ocean and Air Logistics, our knowledge of Nigerian, UK, and US customs systems allows us to deliver a seamless shipping experience on time, every time.

Don’t let customs slow you down. Visit www.oandalogistics.com and let’s ship smarter, together.