Shipping across borders can be stressful, especially when unexpected delays or customs issues arise. From incorrect documentation to ever-changing import/export rules, it’s easy for even the most prepared shipper to get caught off guard.
At Ocean and Air Logistics, we specialize in making international shipping smoother, faster, and stress-free. With deep expertise in the UK, USA, and Nigerian customs systems, our team ensures that your goods move efficiently from origin to destination, without unnecessary setbacks.
In this article, you’ll learn the common causes of shipping delays and how Ocean and Air helps you avoid them every step of the way.
1. Common Causes of Customs Delays in 2025
Delays often stem from:
- Incomplete or incorrect documentation
- Misclassified goods or tariff code errors
- Outstanding duties and taxes
- Inadequate labeling or packaging
- Increased scrutiny of restricted or high-value items
These delays can lead to penalties, hold-ups, or even shipment confiscation.
Ocean and Air’s proactive approach minimizes these risks before your goods ever leave the warehouse.
2. Pre-Shipment Documentation Review
We take documentation seriously. Before any shipment is dispatched, our team:
- Reviews and validates commercial invoices and packing lists
- Verifies Harmonized System (HS) codes
- Confirms product descriptions match customs declarations
- Assists in generating any licenses or certificates required
This thorough process ensures your goods clear customs without error or delay.
3. Expertise Across Three Customs Jurisdictions
Each country has its own customs procedures, and Ocean and Air is well-versed in all three:
Nigeria
- Import Duty and VAT assessments
- Pre-Arrival Assessment Reports (PAAR)
- NAFDAC and SONCAP clearance for regulated goods
UK
- Import declarations using the UK’s Customs Declaration Service (CDS)
- Post-Brexit compliance and rules of origin checks
USA
- CBP regulations, including Automated Commercial Environment (ACE)
- Section 321 low-value exemptions
- FDA and FCC compliance (when applicable)
Our agents are trained to navigate these systems efficiently, reducing risks of non-compliance.
4. Real-Time Tracking and Customs Status Updates
Transparency is key. We provide:
- Real-time tracking for all shipments
- Alerts for customs milestones and clearance statuses
- Instant notifications of any issues for quick resolution
This way, you’re never caught off guard.
5. Payment of Duties and Taxes Made Simple
Surprise fees at customs are a common pain point.
Ocean and Air Logistics helps you:
- Estimate duties/taxes before shipping
- Choose between DDP (Delivered Duty Paid) or DAP (Delivered at Place)
- Pre-pay fees to avoid border delays
We ensure you know exactly what to expect—no hidden costs.
6. Handling Restricted or Special Category Goods
Some shipments require extra steps:
- Pharmaceuticals
- Food and beverages
- Electronics with lithium batteries
- High-value or sensitive goods
Our team advises you in advance and secures all necessary licenses or approvals before departure.
7. Proactive Communication and Customer Support
When delays happen, how it’s handled makes all the difference.
Ocean and Air provides:
- Dedicated support staff for customs-related queries
- Communication with port/customs officers on your behalf
- Escalation plans to resolve issues quickly
You get more than just shipping, we act as your customs advocate.
8. Import and Export Consulting Services
If you’re new to international trade, we offer:
- One-on-one consulting for customs requirements
- Advice on shipping strategy and cost optimization
- Regular updates on changes to import/export regulations
This helps you stay compliant and competitive.
9. Seamless Integration with Warehousing and Fulfillment
If your goods are stored in our UK, US, or Nigerian facilities, we:
- Prepare them according to destination regulations
- Package and label to customs specifications
- Generate export documents directly from our system
This drastically reduces time-to-clear once your items reach port.
Trust Ocean and Air to Keep Your Shipments Moving
Customs doesn’t have to be a barrier. With the right logistics partner, you can ship confidently and consistently across borders.
At Ocean and Air Logistics, our knowledge of Nigerian, UK, and US customs systems allows us to deliver a seamless shipping experience on time, every time.
Don’t let customs slow you down. Visit www.oandalogistics.com and let’s ship smarter, together.
